ÖIAT Research

The Austrian Institute for Applied Telecommunications (ÖIAT) has been promoting the competent, safe and responsible use of digital media for more than 20 years. Together with our partners, we conduct research on current topics related to the digital world. On this page we provide an overview of past and current research projects.

Identity Theft - Impacts on Victims and Pathways to Support


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Results
Contact

Österreichisches Institut für Angewandte Telekommunikation (ÖIAT)

research@oiat.at
+43-1-595 2112

2021/092022/02
Consumer Protection Fraud Fraud Detection

Identity theft is on the rise, impacting both businesses and consumers. In 2019, approximately eleven percent of Austrians reported having been affected by identity theft. As stolen data is exploited for criminal activities, the repercussions for individuals can be severe. This study will examine the phenomenon of online identity theft from a consumer perspective, aiming to identify key unresolved issues and develop actionable recommendations for protection and prevention.


No one is entirely shielded from identity theft, as criminals exploit a broad spectrum of entry points—from rental applications and job searches to email accounts. The types of data subject to misuse are equally varied: from access credentials for online accounts and personal details like home addresses and social security numbers, to sensitive financial information. The repercussions for victims can be severe, encompassing financial loss and even wrongful criminal prosecution, both of which can be financially burdensome, time-intensive, and emotionally taxing.

This underscores the critical need for both robust identity theft prevention and comprehensive support for those affected. Effective measures range from digital identity verification processes to platform-based tools designed to detect anomalies. However, a delicate balance must be maintained between security, achieved through enhanced identity verification, and preserving the right to anonymity in the digital sphere.

This study delves into the phenomenon of identity theft online, categorizing the types of identity theft, examining the impacts on victims, and offering actionable recommendations for both preventative strategies and methods for mitigating damages.